Great stuff, @Jeff Breunsbach, thanks for taking the initiative!
A few off the top of my head:
Call Recording: ExecVisionCollaboration: Miro, WebExAnalytics: Tableau, MicroStrategy, SAP BusinessObjects, LookerCSP: Planhat, CatalystCustomer Comms: IntercomMarketing: DemandbaseOnboarding: WalkMe, Simpo
I hope this is helpful for CS leaders...
Here's a synopsis of questions and thoughts to consider before entering the evaluation phase of new tool selection:
Next, it will be interesting to see where all of these disparate tools scattered across the CS landscape land in regards to:1. Consolidation2. Specialization3. DisruptionThese will heavily rely on who can:1. weave themselves into being must-haves in orgs' workflows2. provide a complete customer journey from lead to customer for life.
Hello all,This is some great initiative.Let me add a few tools that can be potentially used in the SuccessScape:- Analytics: Qlik Sense- Collaboration/Community: Sharepoint (by Microsoft); JIRA; Workplace (by Facebook); Discord- Enablement: Mindtickle- Productivity: Betterworks (managing objectives & Goals)- Intelligence: Klue (competitor)Kind regards