Customer Success Leadership Community

Our recent lineup has been on fire!

  • 1.  Our recent lineup has been on fire!

    Posted 23 days ago
    We're continually recording podcast episodes... 

    • The impact of your words w/ @Linda Matthews
      • Relationships are built on a foundation of "words" - those matter in times of excitement and in times of stress, Linda mentions a few ways she coaches her teams on those scenarios
    • The SaaS business model w/ Richard Owen
      • How the business model is driving a need to think differently about the customer and how we make them successful
    • Digital customer success w/ Dan Steinman
      • Get down deep about some gaps missing on teams when they try to lead into a digital-first strategy for customer success
    ​​​GGR: The Podcast
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    GGR: The Podcast
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    Jeff Breunsbach
    Founder, Gain Grow Retain
    Director of CX at Higher Logic
    Top 25 Influencer 2020