Customer Success Leadership Community

Monday.com for Customer Success

  • 1.  Monday.com for Customer Success

    Posted 27 days ago
    Hi everyone,

    My CS team uses Monday.com for some CS processes such as onboardings, ongoing client projects, support ticket tracking, and other internal processes. 

    Do you use Monday.com for Customer Success? If so, what for?

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    Walter Zepeda
    Head of Customer Success at Actimo America
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  • 2.  RE: Monday.com for Customer Success

    Posted 24 days ago

    Hey  Walter!

    I'm trying to learn more about managing customer success teams, I was thinking about Monday. Would it be possible to talk to you for 10min and understand how you use Monday?



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    Ratan Mehta
    Pellios
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  • 3.  RE: Monday.com for Customer Success

    Posted 23 days ago
    Sure thing Ratan, although I'm using it for more project management-oriented processes and thus was looking for more inspiration in case someone was doing other interesting stuff. Bute sure, let's set it up

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    Walter Zepeda
    Head of Customer Success at Actimo America
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