Hello everyone - pleased to be starting my learning journey with this community.With 40+ years in the learning and development world I am working to gain a deep understanding of the Customer Success/Customer Education world so I can apply my skills to helping develop great Customer Educators. I've worked in L&D for large and small organizations, taught at educational institutions and founded successful video production and e-learning companies. If any of that experience sounds helpful in answering your questions or addressing your goals, please connect. I'm always happy to share ideas.My ultimate goal is to ensure that CE folks don't just understand their role, but also have real strategies for personal and professional success. For themselves and the customers they serve. To that end I plant trees in whose shade I may never sit.
I look forward to learning from all of you regardless of where you are on your career journey.