Customer Success Leadership Community

Scaling SC Meetup 09-15-21

  • 1.  Scaling SC Meetup 09-15-21

    Moderator
    Posted 8 days ago
    Hello!

    For those who attended the September scaling CS meetup, please post your thoughts, documentation, and questions on this thread.

    Recording for the session will be posted on this thread as well.

    #CustomerSegmentation
    #CustomerSuccess
    #Technology

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    Thank you,
    Jeremy Donaldson
    GGR Board Member
    Events & Office Hours
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  • 2.  RE: Scaling SC Meetup 09-15-21

    Posted 8 days ago
    Very timely article considering our discussion about a Tech Stack today.
    5 Things to Consider When Evaluating Your CS Tech Stack

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    Mo Gorman
    Director of Digital Customer Success
    ESG
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  • 3.  RE: Scaling SC Meetup 09-15-21

    Posted 8 days ago
    Talk about timely! Thanks for sharing!

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    Dan Ennis
    monday.com
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  • 4.  RE: Scaling SC Meetup 09-15-21

    Moderator
    Posted 8 days ago
    Recording from today's session:

    https://whitehatsec.zoom.us/rec/share/_5S-2Jgq2i0dRVXwJJhJuvfE_4Yz9hQwTfKWS4VTSK0AcSswqTsz9gsFUplSNmfo.WeWqLwJGIeeQCZoA

    Passcode: R00t3f3?


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    Thank you,
    Jeremy Donaldson
    GGR Board Member
    Co-Lead: Events & CS Office Hours
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  • 5.  RE: Scaling SC Meetup 09-15-21

    Posted 8 days ago
    Thank you for sharing the recording!

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    Tevin Broner
    Channel Retention Manager
    Fathom
    WA
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  • 6.  RE: Scaling SC Meetup 09-15-21

    Posted 7 days ago
    Hi Jeremy,

    Thank you for providing this update, scaling CS sounds like a wonderful opportunity! I look forward to the next meeting. I will be watching the recording from today for sure!

    Thanks,
    Stella

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    Stella Ikhnana
    IL
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  • 7.  RE: Scaling SC Meetup 09-15-21

    Posted 4 days ago
    Just discovered this great blog series about Digital CS over on the Insided site.
    https://www.insided.com/blog/tag/this-is-digital-customer-success

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    Jan Young
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