Customer Success Leadership Community

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  • We're continually recording podcast episodes... The impact of your words w/ @Linda Matthews Relationships are built on a foundation of "words" - those matter in times of excitement and in times of stress, Linda mentions a few ways she coaches ...

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Latest Discussion Posts

  • Thanks AJ for the call out of my book The 7 Pillars of Customer Success ! And I'm also excited that it's your new favorite book :-) And thank you @Dave Epperly for also recommending the book!!! And to you too @Anita Toth - and yes, I am a contributor ...

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  • I can 2nd this recommendation from AJ. This is a top tier resource for building a modern team from first principles. ------------------------------ Dave Epperly Customer Success Operations @ Red Canary Red Canary ------------------------------

  • Hi Anita, Thank you so much for your reply - the book is being delivered by Amazon as we speak haha! Have a blessed day! ------------------------------ Stijn Smet Lead Customer Success Loc.Tax ------------------------------

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  • Hi Melissa, Hope you had a great week already! Thank you so much for your reply - these are some awesome resources! Thanks for helping me out! Have a great day! ------------------------------ Stijn Smet Lead Customer Success Loc.Tax ------------ ...

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  • Hi Jeff, Thank you so much for your reply! I will def connect & see what you are up to! Thanks for the tips - can't wait to start Have a blessed day! - Stino ------------------------------ Stijn Smet Lead Customer Success Loc.Tax ----------- ...

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