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John Gatlin

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Posted By John Gatlin May 4, 2021 6:22 AM
Found In Egroup: Customer Success Leadership Community
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Hello GGR Community. I lead our Customer Onboarding function. My team delivers implementation services to get our customers live and adopted on our products. Once a customer is adopted, they are formally transitioned to our Customer Success team. Like our Customer Success team, our Onboarding team is ...
Posted By John Gatlin May 3, 2021 5:13 PM
Found In Egroup: Customer Success Leadership Community
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Hello GGR Community. I lead our Customer Onboarding function. My team delivers implementation services to get our customers live and adopted on our products. Once a customer is adopted, they are transitioned to our Customer Success team. Like our Customer Success team, our onboarding team is a cost center ...