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Mohammed Asif

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1 to 7 of 7 total
Posted By Mohammed Asif Jun 9, 2021 7:51 AM
Found In Egroup: Customer Success Leadership Community
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Hello Dana, thank you for your response. I am interested in certifications. Do WBD provide certifications too? ------------------------------ Mohammed Asif https://www.linkedin.com/in/djasif/ Bangalore, India ------------------------------
Posted By Mohammed Asif Jun 9, 2021 7:46 AM
Found In Egroup: Customer Success Leadership Community
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Hello Byron, I checked this, to even sign up, is there a payment that needs to be done upfront or do we sign up as a free user and then upgrade tp a membership plan? ------------------------------ Mohammed Asif https://www.linkedin.com/in/djasif/ Bangalore, India ------------------------------
Posted By Mohammed Asif Jun 8, 2021 4:23 PM
Found In Egroup: Customer Success Leadership Community
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Hello Kintu, I have worked on these lines but not in such a detail as you have thought it out to be. I had the welcome kit in three phases Here is how I shared it in my previous org Phase 1 - Relevant information related to their accounts, contact details of me & my manager(in case I am OOO), the ...
Posted By Mohammed Asif Jun 7, 2021 10:27 PM
Found In Egroup: Customer Success Leadership Community
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Try Disprz - they are good & customizable. ------------------------------ Mohammed Asif https://www.linkedin.com/in/djasif/ Bangalore, India ------------------------------
Posted By Mohammed Asif Jun 3, 2021 9:42 AM
Found In Egroup: Customer Success Leadership Community
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Any suggestions around getting a certification for the CSM profile. I am confused between Practical CSM Successleague.io Gainsight Which one is recommended and why? #Career ------------------------------ Mohammed Asif https://www.linkedin.com/in/djasif/ Bangalore, India ------------------ ...
Posted By Mohammed Asif Jun 2, 2021 6:50 PM
Found In Egroup: Customer Success Leadership Community
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You can segment the renewal opportunities on a quarterly basis. This gives you a renewal quota every quarter without having to worry about different renewals. As time moves, Based on your relationship, you can suggest the customer to consolidate all the different renewals and merge them as one. Most ...
Posted By Mohammed Asif May 17, 2021 9:18 AM
Found In Egroup: Customer Success Leadership Community
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Hello CS Fam, Yes, you read it right & I can be laughed at for asking these questions: What is Return on Investment? How do we understand if a customer is getting value? How do I define success criteria? Yes, I am aware that it is not a one-size-fits-all answer. Give me some examples ...