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Colby Bock

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Posted By Colby Bock Nov 24, 2021 10:02 AM
Found In Egroup: Customer Success Leadership Community
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Hello Elisabeth, I recommend reviewing Prosci's ADKAR change management. Understanding these fundamentals could help you drive adoption of your product and services with your customers. ADKAR Cheers! Colby Bock Director of Delivery ESG, Customer Success as a Service ------------------------------ ...