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Mike Green

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1 to 3 of 3 total
Posted By Mike Green Jun 10, 2021 12:53 PM
Found In Egroup: Customer Success Leadership Community
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Is the renewal increase correlate to the increase in customers managed within GS? IMO it is an absolute show stopper to decide to implement two systems (understanding you can have this split-brain scenario due to an acquisition, etc) unless the management, visibility, targets and integrated systems are ...
Posted By Mike Green Jun 9, 2021 2:52 PM
Found In Egroup: Customer Success Leadership Community
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As primarily remote + travel, I've started going back to coworking spaces at least 1/2 times a week. CS/tech or not, I find any interaction with most other employees that are at a coworking space to be +1 type of converations. I use Deskpass (doesn't look like GR has anything for them, but oddly enough ...
Posted By Mike Green May 18, 2021 11:37 PM
Found In Egroup: Customer Success Leadership Community
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I found this thread by searching to see how others like Gainsight to see if I'm offbase on my impression of it. I'm a user of it, not an admin.. We moved from Strikedeck to Gainsight earlier this year... First, Strikedeck - no, no no no. I can't see how anyone today would implement it as a new platform. ...