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Ronen Pessar

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Posted By Ronen Pessar Nov 24, 2021 10:01 AM
Found In Egroup: Customer Success Leadership Community
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I recently had an incredible experience with Calendly. This got me thinking... Does anyone else do this? Look in their database for "wins" like this - finding duplicative payments, or accounts, and auto-merging them? Seems like low-hanging fruit for a big impact on customer experience. Curious ...