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CS Leadership Office Hours
Office Hour Archive
CSM Office Hours
Oct 27, 2020 from 11:30 AM to 12:30 PM (ET)
Customer Success Leadership Community
We'll be launching our 2nd version of Office Hours at
Gain Grow Retain
This one will be focused on Customer Success Managers.
Let's get tactical. Let's get into the day-to-day of improving as a CSM.
Register for CSM Office Hours
🟢 How to get your Executive Sponsor to a QBR/EBR
🟢 The levers of a contract and negotiation
🟢 How to prioritize accounts and do the right action
🟢 Improvisation during customer calls
The fact is we're not bringing in "experts".
We're having a group discussion and your peers will be helping to provide solutions.
Download to Your Calendar
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