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CS Leadership Office Hours
Office Hour Archive
CSM Office Hours
Aug 11, 2020 from 11:30 AM to 12:30 PM (ET)
Customer Success Leadership Community
Let's get tactical. Let's get into the day-to-day of improving as a CSM.
We'll cover topics like...
🟢 How to get your Executive Sponsor to a QBR/EBR
🟢 The levers of a contract and negotiation
🟢 How to prioritize accounts and do the right action
🟢 Improvisation during customer calls
The fact is we're not bringing in "experts".
We're having a group discussion and your peers will be helping to provide solutions.
Download to Your Calendar
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