Customer experience professionals understand the importance of both creating and maintaining thriving and easily available programs that improve CX.
Community is a central part of this responsibility yet, there are times when it is difficult for those of us who work in CX to connect your community with your customers’ journey.
Nichole Devolites is joining us on July 27th at 12 pm EDT to discuss how CX professionals can integrate and connect their communities with the customer lifecycle. Plugging Your Community into the Customer Lifecycle is an opportunity to learn more about engaging your customers throughout their lifecyle: from day 1 through to your renewal strategy.
Join us to learn more about:
- How to use your community to compliment your customer lifecycle
- Fine-tuning tips to connect your community with each aspect of your customer journey
- Engagement how-tos from day 1 through to renewal efforts