Customer Success Leadership Roundtable: The Psychology of Deriving Value Solutions for Customer Succ

When:  Oct 13, 2021 from 14:00 to 16:00 (ET)
As a Customer Success leader, you’ve most likely worked hard to make the customer experience a priority. You have invested in the people, the products, and the process. However, you also understand that there are economic benefits to going beyond improving the products and services your organization offers, and actually helping manage customer expectations and how customers perceive their treatment at different touch points throughout their journey.