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Can you help a colleague? Here are unanswered questions:

  • Hi, We have global customer success, services, enablement, and support teams today, but are rapidly expanding into other markets. I was wondering if anyone out there has some data points that show the impact of not having local language customer support ...

  • Hi there! We recently implemented a digitally-led customer experience model for implementation and adoption and now we are shifting our focus to advocacy. We collect NPS and try to ask customers to write G2 reviews, but wanted to see if there are any ...

  • Hi Everyone - This isn't Customer Success specifically but is relevant to anyone that is either leading or working within a team. I read an article from ladder.com about Zoom meetings, Zoom fatigue etc... In the article they reference a 1,000 person ...

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