This is a top-down planning spreadsheet to help Customer Success leaders stratify their operations into tiers using some common benchmarks. Be sure to read the Instructions page and the notes on the tabs for more information. Please contact me if you have any questions or if I can be of...
Tiering Analysis.xlsx
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We'll be launching our 2nd version of Office Hours at Gain Grow Retain This one will be focused on Customer Success Managers. Let's get tactical. Let's get into the day-to-day of improving as a CSM. Register for CSM Office Hours Topics like... 🟢 How to get your Executive...
12-22-2020 | 11:30 - 12:30 ET
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