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Discussion Thread 1

Examples of Tech-Driven KPI's aligning strongly with Product Marketing KPI's

Discussion Thread 3

Cross-Sell Benchmarks

Discussion Thread 4

How do you measure the quality of support agnets?

Discussion Thread 10

How do you evaluate software for your organization?

Discussion Thread 10

Health Score element - Value to Your own company

Discussion Thread 11

Customer Success Manual vs Playbook

Discussion Thread 15

Actionable CS Leadership Reviews

Discussion Thread 3

Success metrics hard to pin down

Event

CSM Office Hours

We'll be launching our 2nd version of Office Hours at Gain Grow Retain This one will be focused on Customer Success Managers. Let's get tactical. Let's get into the day-to-day of improving as a CSM. Register for CSM Office Hours Topics like... 🟢 How to get your Executive...

 12-29-2020 | 11:30 - 12:30 ET

19 events in this series

Event

CSM Office Hours

We'll be launching our 2nd version of Office Hours at Gain Grow Retain This one will be focused on Customer Success Managers. Let's get tactical. Let's get into the day-to-day of improving as a CSM. Register for CSM Office Hours Topics like... 🟢 How to get your Executive...

 12-22-2020 | 11:30 - 12:30 ET

19 events in this series